Last Updated 12/24/2018
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site and at our Events. Users may be asked for, as appropriate, name, company, email address, mailing address and phone number. Users may, however, visit our Site anonymously, and beyond registration, attendees are not required to provide additional information at our Events. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities or to register for the Events.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Ann Mei Chang may collect and use Users personal information for the following purposes:
To run, operate and improve our Site and Events
We may need your information to display content on the Site correctly.
To improve and personalize your user experience.
To help us respond to your support needs more efficiently.
In the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our products and services.
We use the information Users provide about themselves when making an inquiry only to provide service to that inquiry. We do not share this information with outside parties except to the extent necessary to provide the service.
To run a promotion, contest, survey or other Site feature.
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails.
We may use the email address to respond to inquiries, questions, and/or other requests.
We may use information provided at Events and via the Site for business development purposes.
We adopt appropriate data collection, storage and processing practices and security measures designed to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
The information you provide relating to Lean Impact is used cooperatively by Lean Startup Co. and Ann Mei Chang to share updates regarding the Lean Impact book, services and events. For more information about Lean Startup Co. privacy practices please visit their website.
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. Please find the Third Party “Data Processor” platforms we use listed below:
Google Suite (including Docs and Spreadsheets)
If User decides to opt-in to our mailing list, they will receive emails that may include news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. We may use third party service providers to send these emails. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
If you use our Sites outside of the United States, you understand that we may collect, process, and store your personal information in the United States and other countries. The laws in the U.S. regarding personal information may be different from the laws of your state or country. Any such transfers will comply with safeguards as required by relevant law. If applicable, you may have a right to claim compensation for damages caused by a breach of relevant data protection laws.
If you are a resident of the European Union (EEA) or Switzerland, the following information applies.
Purposes of processing and legal basis for processing
As explained above, we process personal data in various ways depending upon your use of our Site and Events. We process personal data on the following legal bases: (1) with your consent; (2) as necessary to perform our agreement to provide Services; and (3) as necessary for our legitimate interests in providing the Site and Events where those interests do not override your fundamental rights and freedom related to data privacy.
Right to lodge a complaint
Users that reside in the EEA or Switzerland have the right to lodge a complaint about our data collection and processing actions with the supervisory authority concerned. Contact details for data protection authorities are available here.
Personal information we collect may be transferred to, and stored and processed in, the United States or any other country in which we or our affiliates or subcontractors maintain facilities. Upon the start of enforcement of the General Data Protection Regulation (GDPR), we will ensure that transfers of personal information to a third country or an international organization are subject to appropriate safeguards as described in Article 46 of the GDPR.
If you are a resident of the EEA or Switzerland, you are entitled to the following rights once the GDPR becomes effective:
The right to request data erasure – you have the right to have your data erased from our Websites if the data is no longer necessary for the purpose for which it was collected, you withdraw consent and no other legal basis for processing exists, or you believe your fundamental rights to data privacy and protection outweigh our legitimate interest in continuing the processing.
The right to restrict or object to our processing – you have the right to restrict or object to our processing if we are processing your data based on legitimate interests or the performance of a task in the public interest as an exercise of official authority (including profiling); using your data for direct marketing (including profiling); or processing your data for purposes of scientific or historical research and statistics.
The right to object to automated decision-making – you have a right to avoid being subject to automated decision-making and insist on human intervention if we make an automated decision that produces a legal or a similarly significant effect on you.
California Civil Code Section 1798.83 permits customers of Company who are California residents to request certain information regarding its disclosure of their personal information to third parties for their direct marketing purposes. To make such a request, please contact us.
By using this Site and/or attending our Events, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site or attend our Events. Your continued use of the Site and attendance at our Events following the posting of changes to this policy will be deemed your acceptance of those changes.